Duplicate Account Notice?
If you attempt to create a new account when an account already exists, the portal will prevent you from moving forward and your account will be flagged as a duplicate. If this occurs, a pop-up box will appear. Select the first option, STOP and contact the Commission on VASAP to review the account and obtain your log in information.
¿Aviso de cuenta duplicada?
Si intenta crear una nueva cuenta cuando ya existe una cuenta, el portal le impedirá avanzar y su cuenta se marcará como duplicada. Si esto ocurre, aparecerá un cuadro emergente. Seleccione la primera opción, DETÉNGASE y comuníquese con la Comisión de VASAP para revisar la cuenta y obtener su información de inicio de sesión.
Before you sign-in, ensure that you have all documentation needed for enrollment.
Below is the required documentation to enroll for the following services
Court Referred Enrollment
- Court Referral
- Vehicle Registration Information
- ISAP Vendor Choice
DMV Administrative Enrollment
- Current Compliance Summary (Dated within 30 days-obtain from Virginia DMV)
- Vehicle Registration(s)
- ISAP Vendor Choice
FAQs
Getting started
You must complete enrollment with the Commission on VASAP. You may enroll virtually through our online portal.
You have 15 days from the date of your court order to complete enrollment with the Commission on VASAP.
Failure to enroll within 15 days is considered a violation and may result in a non-compliant notification to the court, additional fines, or termination from the ISA program.
You may select from one of the following state-approved ISAP service providers:
- Smart Start, Inc (800) 880-3394, www.smartstartinc.com
- LifeSafer (866) 202-3381, www.lifesafer.com
Yes. The requirement applies to any vehicle you own, have registered in your name, or regularly operate. If you drive someone else’s vehicle, that vehicle will need a device installed. You must submit a completed “VASAP Intelligent Speed Assistance Device Consent to Install Form” to the ISA technician at the time of installation. This form must be notarized unless the vehicle’s owner is physically present at the appointment.
The Device
An Intelligent Speed Assistance device is a system that limits the speed at which a motor vehicle is capable of traveling based on the applicable speed limit where such motor vehicle is being operated.
Yes, except in dynamic speed zones (school, construction zones) and situations where the vehicle is traveling into a decreased speed limit zone which will require the operator to slow the vehicle down to the decreased limit.
You are allowed two overrides per drive cycle which is the time from when you start your engine to the time you turn it off.
If your service provider initiates a recall due to a device power loss, you are required to bring your vehicle to the service provider within five business day. Failure to do so is considered a lockout.
Recall mode is a feature on the Intelligent Speed Assistance (ISA) device installed in your vehicle. It activates when the device detects a tamper, bypass the device or speed exceedance.
You must bring your vehicle to the service provider within five business days of receiving the recall notice. Failure to respond in time is a violation.
Depends on if the root cause of the vehicle damage. Clients are required to provide a vehicle that is in a suitable condition to have an ISA device installed. If you feel vehicle damage is the result of poor workmanship by the service provider, you will be required to submit documentation to the service provider and the Commission on VASAP stating the root cause of the damage for investigation.
Fees & Payments
The current monitoring fee is $50 per month payable to VASAP, plus any installation and leasing costs charged by your ISA service provider. Maximum charges for installation are $100, monthly leasing/maintenance are $130, and removal is at no cost. Total cost will depend on the length of your program requirement.
Payments are made in full to the Commission on VASAP. Accepted payment methods are electronic payments or money orders/cashier’s check only.
You must complete the 1-hour education component within 15 days of the court order. Contact the Commission on VASAP office to register for the class.
Vehicles
An ISA device must be installed on every vehicle you own, have registered in your name, or operate. You will not earn program credit until all required vehicles have a device installed.
Any vehicle you operate during the program must have a functioning, certified ISA device installed.
You must notify the Commission on VASAP immediately and have an approved ISA device installed on the new vehicle within 10 calendar days of registering or titling it.
Inspections & Compliance
Your ISA device must be inspected by an authorized service provider at least once every 60 days.
Missing your 60-day inspection will result in a device lock-out and may be reported as a violation to the court or Virginia DMV.
Violations include failing to enroll at the Commission on VASAP within 15 days of conviction, missing your device installation deadline, driving without a device, tampering with the device, exceeding the speed limit, missing inspections, or any new driving-related charges. You will be notified by the Commission on VASAP of any non-compliance of the program.
Yes. Incurring any charge for a reckless driving, speed-related, or licensing offense while enrolled in the ISA program is considered a violation and will be reported to the court or Virginia DMV.
Being reported as non-compliant may result in additional fines and fees, further court action, and/or termination from the program.
Program Completion
The length of your program is determined by the court or Virginia DMV. All conditions remain in effect until you have successfully completed every requirement.
The Commission on VASAP will notify you upon successful completion of all court and/or Virginia DMV requirements. Contact the Commission on VASAP office if you have questions about your status.
Your authorized ISA service provider will remove the device. There is no cost for removing the device.
Completion of the ISA program fulfills your court or DMV requirement. For questions about how this may affect your driving record or insurance rates, consult your insurance provider or an attorney.
Legal & Privacy
ISA device reports are official records kept by the Commission on VASAP and can be used in court proceedings. Additionally, if you subpoena any VASAP staff member to testify, you may be responsible for covering their mileage and toll expenses under Virginia Code § 17.1-612.
You are solely responsible for all activity on your ISA device.
Any attempt to bypass, circumvent, or tamper with the ISA device may result in Class 1 misdemeanor charges for you and any other parties involved, in addition to being reported as a violation to the court or Virginia DMV.
To access New Client Instructions, please click the video box.
If there are Additional questions please send an email to info@vasap.virginia.gov
To see our list of ISAP Facility Locations, please click the white Facility Locations button.
To access our ISAP Client Portal, please click the white Sign In/Sign Up button.
